I wonder if this bug is related to the other bug in which the double arrow <> button is now gone, and thus the item cannot be ENLARGED ??
The inability to start a new line in Notes is affecting add-ons for Chrome, Firefox, and likely others. They're working on a fix, but in the meantime, here are some work-arounds.
If you are into the keyboard and there are at least two lines in your Lastpass Note, the sequence is:
Up End Shift-Right-Arrow Ctrl-C Down End Ctrl-V
If you are into AutoHotKey, a free, open source text expander, you can add this to your script file:
;; Type crj on any line (if there is a line above it) to add a new line below it.
;; You can use any other abbreviation instead of crj or assign a Hotkey per AHK documentation.
It's very disappointing that this is a known issue and the company doesn't think it necessary to let us users know about this but instead continue to let us try to figure out what we might be doing wrong.
In this day and age there are multiple ways to connect with customers who, by the way, are still getting every promo email without fail about Lastpass.
A terrible CX by any standard.
This does work on my phone. So, I can use that temporarily until the broader issue is resolved.
It also does not work with Microsoft Edge.