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Upgrading from Free to Families

Hey all, 


I am just in the process of upgrading from Free to Families, but the process is either broken or I am missing something.


When I choose to purchase it just takes me to my profile page.  Am I supposed to click on Upgrade to Premium or something?

If someone can help that would be great.


Thanks in advance.

GoTo Manager

Re: Upgrading from Free to Families

Hi @shinevictim 

Have you tried purchasing through the LastPass plans and pricing page here? 


If so, then I would try upgrading to Premium first, and then buy the Family plan, which would prorate / override the previous amount paid. 

Ash is a member of the GoTo Community Care Team.

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