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distress3
New Contributor

exported data, CSV is empty

Hello,

 

My free device switches has run out and i am locked to using the mobile version of LP. I am now trying to export my data from LP to switch to another password manager. The problem is my CSV is empty. It is only 51B and only contains the "url,username,password,totp,extra,name,grouping,fav" line. There is supposed to be a lot more entries. 

1 ACCEPTED SOLUTION

Accepted Solutions
RachelO
LogMeIn Contributor

Re: exported data, CSV is empty

Hi @distress3,

 

You should be able to export in a web browser even if your active device type is set to mobile, could you try following the steps here to see if your export then shows the data correctly? https://support.logmeininc.com/lastpass/help/how-do-i-export-my-vault-data-while-logged-in-to-my-vau...




RachelO is a member of the LogMeIn Community Care Team.

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1 REPLY 1
RachelO
LogMeIn Contributor

Re: exported data, CSV is empty

Hi @distress3,

 

You should be able to export in a web browser even if your active device type is set to mobile, could you try following the steps here to see if your export then shows the data correctly? https://support.logmeininc.com/lastpass/help/how-do-i-export-my-vault-data-while-logged-in-to-my-vau...




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!

View solution in original post