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s2021seattle
New Contributor

"Log out after 20 minutes of inactivity" preference not working

The auto log out feature is not functioning properly. I've got it set to log out after 20 minutes of inactivity and it doesn't. It just stays logged into my lastpass, even overnight. I'm using Chrome and I've noticed this issue on a couple different computers. 

Obviously this is a major security issue as my computer is completely open and all my passwords are available to anyone who comes across my computer. 

This is not a bug, but I'd say a super bug and should be immediately fixed by LastPass. 

2 REPLIES 2
jpenny84
Respected Contributor

Re: "log out after 20 minutes of inactivity" not working

Make sure that your computer isn't going to sleep before the set inactivity timeout.  Browsers still running in the background can also cause problems.

 

Also, consider the information at risk by leaving the workstation unlocked while unattended. It would be wise to lock the OS with a password when you're away from the keyboard.

RachelO
Retired LogMeIn Contributor

Re: "log out after 20 minutes of inactivity" not working

Hi @s2021seattle,

 

Could you also check this setting in your LastPass extension preferences to see if it resolves this issue?

 

  •  Click the LastPass icon in your web browser toolbar.
  • Go to Account Options or click your email at the bottom of this menu > Extension Preferences
  • Click Advanced in the left side menu and make sure "Share login state between browsers" is NOT selected/enabled. Click Save.
  • go back to Extension Preferences following the steps above and make sure your "Log out after this many minutes of inactivity" option is set to your preferred time.



RachelO is a member of the LogMeIn Community Care Team.

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