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New Contributor

shared family item not syncing...?

I have an item that was shared with me... the originator has made changes but I dont see them...   any ideas on what it takes to get this to work?



GoTo Manager

Re: shared family item not syncing...?

Hi @kevinvinv, welcome to the community.


  • Once an item has been shared, if the owner updates the shared item since the last time it was shared, the owner must share it again to ensure the recipient has the latest version of that item.
Glenn is a member of the GoTo Community Care Team.

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New Contributor

Re: shared family item not syncing...?

Seriously?  Woa... I could have sworn I saw some auto-update in the past.  Are you sure about this?   Not a cool feature if so...  major bummer in fact...