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unable to upgrade to last pass families

I am trying to upgrade to LastPass families from my current account and I do not get any failures, but it says my family manager is inactive. What is my next step?

LogMeIn Manager

Re: unable to upgrade to last pass families

Hi @MikeFulton 


It looks like you had a trial of the Families plan in the past and it is getting in the way. I will see if we can get that removed for you.


Glenn is a member of the LogMeIn Community Care Team.

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