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guitardood
Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Hello AshC,

This is still not behaving properly.  Any news on updates?

 

Best,

Chuck

 

AshC
Retired GoTo Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

@guitardood  Can you confirm the software versions set up where you see the problem recurring?  I will try to get another update from the Central Dev team. 


Ash is a member of the LastPass Community Care Team.

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guitardood
Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Hello AshC,

The bulk of my workstations are running:

Windows 10 Version 1909 Build 18363.752

Kaspersky Endpoint Security 11.2.0.2254 AES256 (cf1)

LogMeIn host version 13508

 

Please let me know if you need any more information.


Best,

Chuck

Softlink
New Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Any fixes yet? I am running Windows 10 Version 1909 Build 18363.752
ESET AV 7.2
LogMeIn host version 13508
guitardood
Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Still nothing?! This is getting old.  Every machine's A/V is getting flagged as "Needs Attention".  I check the machine and no antivirus issues.  Is anybody working on resolving this?!

 

Best,

Chuck

guitardood
Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

Suddenly, every single machine is showing antivirus "Requires Attention", though a few are "Requires Immediate Attention".  Being the paranoid type, I scanned to of these "Requires Immediate Attention", with multiple A/V scanners, including the Kaspersky Endpoint that is installed, and nothing.  Is there a virus threat?  Or is LogMeIn just broken?!

 

Please advise.

 

Best,

Chuck

guitardood
Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

What features am I getting from Central?!  This problem with the antivirus has gotten beyond ridiculous!  I don't need 98% of what Central provides.  I DO need the antivirus status to be accurate, rather than needing to log into every single machine.  Is anybody working on this problem?!?!?!?!

 

Regards,

Chuck

 

guitardood
Active Contributor

Re: Antivirus Needs Attention, Anti-Virus Tab Is Blank

I now see Anti-Virus options again, however, it is reporting incorrect Virus definition version.  LogMeIn Anti-Virus screen is showing this on almost all of my computers:image.pngHowever, all of the computers are showing updated databasesimage.png

 

Please advise.

 

Regards,

Chuck