cancel
Showing results for 
Search instead for 
Did you mean: 
Contributor

Computer online / offline updating...

I am fairly sure I am not going mad... but can't be sure... 

 

Did a computers online / offline status not automatically update itself? 

 

Rather than having to go View -> Refresh (repeat until status updated....!!)

 

Anyone?

 

Jules

 

 

4 REPLIES 4
gb3
New Contributor

Re: Computer online / offline updating...

We've been having this problem for the last month or so. It' really maddening. Sometimes it will clear up all of a sudden. Other times, it's faster just to use the app on my phone.

Active Contributor

Re: Computer online / offline updating...

It use to work flawlessly, now that i'm paying an outrageous amount of money, Logmein quality has decreased ! Makes sense to me !!! I can no longer trust Logmein to report the state of my computers correctly rendering it useless to me. I've been waiting over a year for them to fix it but i've realized they don't intend to, so I'm looking for alternatives.

LogMeIn Contributor

Re: Computer online / offline updating...

Hi Deener,

I apologize for the frustrations.

 

If you've reached out to Customer Support already, did they research your issue or provide an explanation? 

Active Contributor

Re: Computer online / offline updating...

Yes, I've talked to support many times and all I get from them is to refresh ! Refreshing does not guarantee a true picture of your computers !