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New Contributor

Every month the same with Kaspersky license

Why is the message kaspersky license expired on every client every month? Every month I have to uninstall the software and then reinstall it.

 

When will LogMeIn solve this problem!


It is very bad for such a software manufacturer to still have this problem. I will probably decide slowly for another product. Too bad the rest of the software is good. Why does the license have to be renewed every month? The license can last as long as the account of Logmein. I just do not understand.

 

Very very bad

5 REPLIES
LogMeIn Contributor

Re: Every month the same with Kaspersky license

@SilverbirdCH  Sorry for the trouble!

 

This issue can happen if there is a network firewall or IP restriction that will not allow Kaspersky to update.  Please see this reference point:  Kaspersky Activation Trouble

 

New Contributor

Re: Every month the same with Kaspersky license

I already found this post and tested. Unfortunately, this does not help.

Windows Firewall is disabled. No other Security Software enable. this does not help!

Also, I made a hotspot on the mobile, no activation possible.

 

If I uninstall the software and then reinstall the activation works. Can not be a network problem.

LogMeIn Contributor

Re: Every month the same with Kaspersky license

Could you verify the exact Kaspersky version causing the trouble?

 

Has it ever worked for longer than 30 days without management?

 

Active Contributor

Re: Every month the same with Kaspersky license

I can confirm this. The only solution is to re-install.
Active Contributor

Re: Every month the same with Kaspersky license

Kaspersky has been proven to be spyware. You should really look into a better AV program, ESET NOD 32 for example.