Inquiring about business association agreement (BAA)

[KeyesInfoTech]

We have a company that would like to use the product, but holds/processes electronic protected health information (ePHI) and requires to have a BAA be signed.

[AshC]

Hi there,

We should be able to help you out with an agreement if you sign up for an offline, corporate contract:  http://solutions.logmein.com/SalesContactUs

[KeyesInfoTech]

I contacted sales last Thursday and have yet to receive a response...

[AshC]

Sorry for the delay! 

I will send a request to our Sales Development team for follow up.

[capgar]

I just contacted LogMeIn to request execution of a business associate agreement and was told basicallly "I don't know".  What steps can I take to make sure my client is compliant with HIPAA which requires the execution of a business associate agreement because my client records calls/meetings and PHI is stored on the platform?

[AshC]

@capgar We can handle BAAs for our corporate (offline contract) customers.  This requires contacting Sales directly for a quote and assigned account manager etc:  http://solutions.logmein.com/SalesContactUs

[capgar]

I contacted sales before I posted my question.  The person I spoke to was very confused and in the end sent me an email asking me to detail out my request.  I've yet to hear anything back as of today.

[AshC]

@capgar  No problem, I can have someone in sales reach out through your Community email address. 

I apologize in the communication delay.