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New Contributor

Inquiring about business association agreement (BAA)

We have a company that would like to use the product, but holds/processes electronic protected health information (ePHI) and requires to have a BAA be signed.

7 REPLIES
LogMeIn Contributor

Re: Inquiring about business association agreement (BAA)

Hi there,

We should be able to help you out with an agreement if you sign up for an offline, corporate contract:  http://solutions.logmein.com/SalesContactUs

New Contributor

Re: Inquiring about business association agreement (BAA)

I contacted sales last Thursday and have yet to receive a response...

LogMeIn Contributor

Re: Inquiring about business association agreement (BAA)

Sorry for the delay! 

 

I will send a request to our Sales Development team for follow up.

New Contributor

Re: Inquiring about business association agreement (BAA)

I just contacted LogMeIn to request execution of a business associate agreement and was told basicallly "I don't know".  What steps can I take to make sure my client is compliant with HIPAA which requires the execution of a business associate agreement because my client records calls/meetings and PHI is stored on the platform?

LogMeIn Contributor

Re: Inquiring about business association agreement (BAA)

@capgar We can handle BAAs for our corporate (offline contract) customers.  This requires contacting Sales directly for a quote and assigned account manager etc:  http://solutions.logmein.com/SalesContactUs

New Contributor

Re: Inquiring about business association agreement (BAA)

I contacted sales before I posted my question.  The person I spoke to was very confused and in the end sent me an email asking me to detail out my request.  I've yet to hear anything back as of today.

LogMeIn Contributor

Re: Inquiring about business association agreement (BAA)

@capgar  No problem, I can have someone in sales reach out through your Community email address. 

 

I apologize in the communication delay.