No response here either. I can only hope they haven't responded yet because their teams are busy working on a fix.
Just called in and asked for an update. I got "It is a known issue and the development team is working on it".
Which is a reply we have gotten before for a different issue that has not made any progress, so I guess we will see.
Same problem here.
Still no update and all computers still alerting for AV issues.
Hello everybody,
I called this morning 12 Feb 2020 at 10:00am (UTC +1) and they were still investigating on that.
No more information about the resolution of the problem. I have more than 700 laptops with the same status 😞
They told me to get any news, I need to call back tomorrow.
Cross fingers that this issue will be solved asap.
Does Central Support post any advisories about major issues like this?
According to their staus page, everything is a-ok! https://status.logmeinaccess.com/
I do not think so, I tried to look for any other way to know the status, their answer was :
Call back tomorrow.... Grrrr
No update yet, but I am about to call in. But now a good portion of the affected computers are saying that LMI AV is no longer installed and it is just using windows defenders.
We really need a page with advisories/status updates on it. Not just for this issue, but for all issues. Hopefully Central Support is 'listening' to feedback in the forum.