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EricAnderson
Active Contributor

New Versions Windows 10 Uses a PIN Number, Not Password

Well,  Microsoft has altered the security method for entry into the PC.

They are allowing users to opt for a PIN Number instead of a Username / Password combo.

 

LogMeIn does not seem to be able to deal with this.  Or, I just don't know the answer.

 

Is there a way to log into Windows 10 using PIN Numbers? 

Or should I quit looking for  this answer and force the user back into Username/Password?

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Hi,

 

The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.  

 

Glenn is a member of the GoTo Community Care Team.

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9 REPLIES 9
eva37
New Member

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Eric Anderson,  I have the same issue.  Did you figure out how to connect with username/pin rather than username/password in windows 10?  

 

Thank you

AshC
Retired GoTo Contributor

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Hi there,

Microsoft PIN entry is not yet compatible with LogMeIn Central, though we are considering this additional security option for future development. 

 

Thanks!


Ash is a member of the LastPass Community Care Team.

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TeaspoonVFX
New Member

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Has this support been added yet?

AshC
Retired GoTo Contributor

Re: New Versions Windows 10 Uses a PIN Number, Not Password

@TeaspoonVFX  I'm sorry, not at this time. 


Ash is a member of the LastPass Community Care Team.

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EricAnderson
Active Contributor

Re: New Versions Windows 10 Uses a PIN Number, Not Password

I have about 240 PCs I take care of in various states of Windows 10 and some still 7.
The PIN issue only got me once or twice.  Since March of 2020, I have used Username/Password to log into every pc.  I never get asked for a PIN.

Now, sitting in front of the PC, I get asked for a PIN.
From LogmeinClient, never happens.

AshC
Retired GoTo Contributor

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Can you see if one of the methods here work for removing the special code requirement? 

 

https://support.logmeininc.com/central/help/how-do-i-create-remove-a-computer-access-code


Ash is a member of the LastPass Community Care Team.

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ceg
New Member

Re: New Versions Windows 10 Uses a PIN Number, Not Password

I need some instructions on how to require an access code at setup instead of the windows password since no one uses passwords any more. Thanks

 

 

KateG
GoTo Moderator

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Hi @ceg welcome to the Community, this article on 2FA should help. 


Kate is a member of the GoTo Community Care Team.

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GlennD
GoTo Manager

Re: New Versions Windows 10 Uses a PIN Number, Not Password

Hi,

 

The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.  

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training