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artecs2
New Member

Trusted Devices not showing Desktop app logins

When I select to "trust this device" on the LMICentral desktop app it sucessfully stores my username/password/mfa  and does not request them again unless I select to "LogOut" or when i update the app.

 

When I log in to the web portal and look at my account settings/trusted device list, it shows "0" trusted devices.

 

I only see Trusted devices listed if I log in to a web browser and select to trust that.

 

This is an issue as we would like to require the MFA more often from our desktop app users (such as havving them re-authenticate every 5 days and we cannot do this because the desktop apps do not show up in the list.