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New Contributor

Windows 10 1903 - Suface Pro 7s and some new Dell laptops - Error 1920 service failed to start.

When trying to install logmein getting an error 1920 that the services need a valid permission. the permissions are set these are new computers out of box setup as admin. I really need a fix for this as we use Logmein Central for all of our Matcotools distributors and we cant install logmein on these systems all the sudden. I cant seem to find a fix for it anywhere. Our installer is a MSI but it does it on EXE as well. I think its a windows 10 update that might not be compatible with the installer, or its something else. I really need assistance on this ASAP.

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LogMeIn Contributor

Re: Windows 10 1903 - Suface Pro 7s and some new Dell laptops - Error 1920 service failed to start.

Hi there,

Sorry for that error, it is a bit confusing.

 

See if your issue is related to a blocked port: https://help.logmein.com/pkb_mobile#/articles/en_US/FAQ/I-get-an-Error-1920-when-I-try-to-install-Lo...