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Bolinha Azul ( blue ball) hamachi

POR FAVOR ALGUÉM ME AJUDA, estou a não sei quanto tempo tentando resolver o erro fa bolinha azul do hamachi pra tentar jogar com meu amigo mas simplesmente NADA adianta. nós ja havíamos nos conectado antes sem problemas, mas esse erro ocorreu após eu chegar de viajem, como utilizo notebook pode ser que a mudança de wifi tenha prejudicado algo. 

PLEASE SOMEONE HELP ME, I am not sure how long trying to solve the bug fa hamachi blue ball to try to play with my friend but simply NOTHING is no use. we had already connected before without problems, but this error occurred after I arrived traveling, as I use notebook may be that the change of wifi has damaged something.