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Starker
Active Contributor

Continuously Reconnecting

Hamachi suddenly refuses to connect and perpetually tries to reconnect.

 

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I have already tried:

Reinstalling

Disabling Windows Firewall

8 REPLIES 8
AshC
LogMeIn Contributor

Re: Continuously Reconnecting

Sorry for the connection issues there, Starker.

 

I would try to ping the following url:  std.hamachi.logmein.com

See exactly where the connection is timing out, and you may be able to find the blockage.

Starker
Active Contributor

Re: Continuously Reconnecting

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AshC
LogMeIn Contributor

Re: Continuously Reconnecting

Those results look good.

Have you tried a trace route?

Starker
Active Contributor

Re: Continuously Reconnecting

How do I do that?

AshC
LogMeIn Contributor

Re: Continuously Reconnecting

Starker
Active Contributor

Re: Continuously Reconnecting

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AshC
LogMeIn Contributor

Re: Continuously Reconnecting

That looks pretty good from here.  If you have already ruled out any local firewalls, you are welcome to create a case directly with our Customer Support group.

 

Reference:  http://help.logmein.com/articles/en_US/FAQ/How-do-I-configure-my-firewall-to-work-with-LogMeIn-en1

adham
New Contributor

Re: Continuously Reconnecting

i have the same problem and ihave tried everything

rebooting computer and router 
disabling firewall 

reinstalling program 5 times 

but didnt work at all