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New Contributor

HAMACHI : I bought Hamachi subscription, but I'm still limited to 5 customers

Hi,

I am trying to expand the number of PCs to be connected to my VPN:

 

1.- Select the network

 

 


2.- Then press "subscription options" ( Free - 5 / 5 customers ).
3.- Select "standard purchase" ( up to 32 customers / network )

 

Captura de Pantalla 2020-08-31 a la(s) 13.44.51.png
4.- Make the purchase
5.- THE PROBLEM : In the subscribed network, "Free 5/5" keeps appearing, and I cannot incorporate new clients,... continuous limited to 5.

 

Captura de Pantalla 2020-08-31 a la(s) 13.45.22.png

 

Can someone tell me if I need to do something?

 

regards

Rodrigo

 

1 REPLY 1
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LogMeIn Contributor

Re: HAMACHI : I bought Hamachi subscription, but I'm still limited to 5 customers

Hi Rodrigo,

New Hamachi purchases can take up to 24 hours to process.  Please let us know if your order hasn't gone through after that. 

 

https://support.logmeininc.com/central/help/how-do-i-contact-support