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New Contributor

Hamachi gateway network problem

Dear all,

 

We are company that using Hamachi for VPN soluiton. Curentlly we're using Gateway network and Hub & SPoke. Second network is working fine, but other Gateway has periodically issues with network adapters. Sometimes it is disabled with yellow triangles, sometime netwokr is disabled in Netwokr and sharing center without any option to be enabled. There is no option to stop Hamachi service when this issue apper, also PC cannot be restarted ot shut down. Only hard reset is working, Could you please let me know how we can fix this issue - it happens at least twice per day. Most affected PCs are with WIndows 10. We tried to remove AV soluiton - it is Kaspersky, disabled Windows Defender and firewall but, nothing working.

 

Please give me hand on this.

 

Kind regards

5 REPLIES
New Contributor

Re: Hamachi gateway network problem

Getting any form of support seems to be down to luck, i'm having a similar problem. I can set up a mesh network no proble, but I can't connect to a gateway host. Diagnosis brings basically "Everything is wrong", yet the mesh works without an issue.

LogMeIn Contributor

Re: Hamachi gateway network problem

@umcnet  Sorry for the frustrations.  If you have a paid LMI subscription, we can certainly work with you to fully document the problem environment through a support interaction.  Details to include in your case would be affected Operating Systems, Web Browsers, Hamachi builds, and Firewalls.

New Contributor

Re: Hamachi gateway network problem

We'll only get a subscription if the solution works, so I was working on a testing setup. I've tried it both on a linux distro on a Pi ad well as between 2 PC's running windows, I never get assigned an IP address even though I've specified an IP range to assign through the gateway's options.

New Contributor

Re: Hamachi gateway network problem

@AshC We have paid subscription but still nobody helps me. Is it possible to support me with this issue?

LogMeIn Contributor

Re: Hamachi gateway network problem