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New Contributor

Help desk phone number

Hello there.

Cant use phone nomber ( 61-2-8199-8929 )that showed at https://www.logmein.com/ru/support/contact-us?_ga=2.163623615.1455805520.1545239109-665718817.154523...

What phone nomber i shuld use to call from Russian Federation?

I need billing support for my Hamachi account.

6 REPLIES 6
LogMeIn Contributor

Re: Help desk phone number

@roman12345  Sorry about that!

 

Can you tell me what happened when you dialed that phone line?  Was there any message received?

New Contributor

Re: Help desk phone number

"The number is out of service..."

LogMeIn Contributor

Re: Help desk phone number

@roman12345  We are investigating this problem now.  If you would like to get started by creating a case through the support site, and then clicking my Community name to confirm your contact phone & time, I can have someone follow up with you soon.

Highlighted
New Contributor

Re: Help desk phone number

hm... cant open ticket - it's always reload ticket page when pressing  ''No, submit my question''-button so form is appear and than disappear rigth after it shows.

mb somebody can just post here right phone number with international code (like +1 for USA) for calling from Russian Federation?

Plz, dont post phone for USA-hosted users - it is to expensive to talk ( yday speak about 10 min - > 30 usd flyaway from my mobile acc and disconect (coz of out of money) in the middle of talk  - so my trouble isn`t solved yet).

 

LogMeIn Contributor

Re: Help desk phone number

@roman12345  Sorry, I am unable to replicate the support site issue you encountered.  Have you tested with an alternate web browser?

 

I expect the Russian support lines to be active again in a few days, but unfortunately we are delayed due to the holidays.

New Contributor

Re: Help desk phone number

thx for advice with different browser - i make a ticket. so strange that Opera cant handle this site but Edge is ok )

but i didnt see any possabilities do ' and then clicking my Community name to confirm your contact phone & time'

(except phone fild in the form)