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Help figuring out how to turn my friends "relayed connection" to "direct connection"

hi my friend and i have been trying to get a server working but for some reason he is always in relayed connection. if anyone has a solution to this any assistance will be helpful as we just wasted the last 3 hours trying to fix this before i figured out the problem was cause due to the relayed connection.

Forgot to add that before he had a direct tunnel when we first used hamachi