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Installer is no longer responding

Hello, my friend is trying to get Hamachi so we can play unturned together, as it worked with my other friends, but when he trys to install it, it says "Installer is no longer responding" and we think that's because the CPU or RAM is acting up, but when we check, it's fine, so we tried updating windows, we update drivers, made it install on a new folder, everything we could think of, but NOTHING worked,  he even factory reset his PC, he was that willing to get it to work, but it didn't work, he dose use a crappy laptop, but that shouldn't effect it, we can't figure it out, we looked all OVER the internet, but nothing. Can someone help us with this PLEASE I would hug u if you can.

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