Network adapter error for Mac book Air

[OfakaTornado]

I've searched far and wide for fixes to this error but have only found solutions for Windows computers. My friend is trying to connect to my network, I'm using a Windows 10 desktop and she's using the Mac Book Air. We tried simple things like restarting and reinstalling hamachi. I don't know how to work a Mac and she's not tech savy so it won't be easy figuring it out over call. Does anyone know of a guide for how Mac users can fix this problem? To clarify, this error is coming from her computer, not mine.

[DanielServer]

same problem

[OfakaTornado]

a day later

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[OfakaTornado]

We tried using another service like Hamachi called ZeroTier. The problem doesn't seem to be on Hamachi's end because ZeroTier didn't work out either, seemingly due to the same cause. I did end up finding a thread with a crazy amount of people with the same problem finding different ways of fixing it for different devices, but unfortunately no fixes for Mac, and thread is kind of a **bleep** show. That's all my findings for today, things look bleak still.

[OfakaTornado]

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