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goodbear1000
New Contributor

Payment error.

Hello. When renewing an expired subscription, 2 payments were charged by mistake (I accidentally created a second subscription). How to return money? Your ticket number is 17484480.
Your ticket number is 17490329. Your ticket number is 17496567. What am I doing wrong? 

1 REPLY 1
AshC
GoTo Moderator

Re: Payment error.

Hi @goodbear1000 

It looks like the billing case you created is currently in queue, and should be addressed in the next 48 hours. 

 


Ash is a member of the GoTo Community Care Team.

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