Payment error.

goodbear1000 · ‎06-22-2022

Hello. When renewing an expired subscription, 2 payments were charged by mistake (I accidentally created a second subscription). How to return money? Your ticket number is 17484480.
Your ticket number is 17490329. Your ticket number is 17496567. What am I doing wrong?

AshC · ‎06-22-2022

Hi @goodbear1000

It looks like the billing case you created is currently in queue, and should be addressed in the next 48 hours.

Ash is a member of the GoTo Community Care Team.

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Payment error.

Re: Payment error.