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New Contributor

Trying to get a credit is like pulling teeth


I requested a credit because I no longer use Logmein Hamachi but I had been billed for it on Tuesday 14-1-2020 and got case no  12413536.


Since then ive had questions from Logmein around what licence I had, how much I was billed AND SO FAR NO CREDIT?


Surely my logon and account details would give you everything you need??


When will I get my credit??