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amateur77
New Contributor

Tunneling Issues

Hi All,

 

As my username suggest I am an amateur. So please bear with me. 

 

We are having a tunneling issue. There is a yellow triangle with an "!" in the middle. When you hover over the symbol the message reads, " Tunnel problem.  There is a problem with the peer connection."

 

The Hamachi self-diagnostic result file reads

 

1. Tunnel: VPN domain's tap device is down

 

2. Local Results: 

 

- Adapter Configuration: Cannot get adapter config

 

- Traffic Test: Cannot complete test

 

3. Peer Results: [***-***-***]

 

- Adapter configuration: Cannot get adapter config

 

- Traffic Test: Cannot complete test

 

Does anyone have any idea? Your advice would be most appreciated

 

Cheers

 

Gavin