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New Contributor

Unable to connect from other country

A few days ago I had the need to connect to the NAS from Mexico, the NAS is in Costa Rica and I couldn't do it, it gave me a connection error, I was using the hotel's Wi-Fi network
If I am in Costa Rica I have no problem.
I entered the hamachi control panel and saw that it showed that it was connected but it did not let me see the files.
Does anyone know what could happen?