Showing results for 
Search instead for 
Did you mean: 
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit
New Contributor

Unauthorized credit card money withdrawn

LogMe in has withdraw money from my credit card without my authorisation for years.

This is a federal crime in the Netherlands. If no refund is done immediately I will start a lawsuit.

LogMeIn Contributor

Re: Unauthorized credit card money withdrawn

Hi @acbontekoe ,

I apologize if your subscription renewals were unwanted.


Have you tried to contact our support staff directly in order to cancel as soon as possible?


LMI FAQ: How to modify your subscription


LogMeIn Contributor

Re: Unknown subscription

@Miodrag  If you need to request a billing change, you'll want to reach out to Customer Support directly by phone: