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Windows 10 - Ping Request Timed Out

While attempting to connect to a friend's game over Hamachi, I was experiencing issues so I attempted to ping him. I found that attempting to ping either him or my brother both lead to a "Request Timed Out" error in the command prompt, however my friend was able to ping me without error. I have tried many solutions, including reinstalling hamachi, restarting my computer, messing with firewall settings, turning both Windows Firewall and Avast Antivirus off just to make sure those weren't causing problems. However, no matter what I've tried, I still have this issue. Anyone know how to fix this? I've seen many people having the same problem and I've tried just about every solution I saw, none of them have helped so far.

 

Running the Help -> Diagnostic Tool in Hamachi just gives me this:

Summary report
------------------------

Test name: Driver Result: [GREEN] -> OK

---------------------------------------------


Test name: Server connection Result: [GREEN] -> OK

---------------------------------------------


Test name: Networks Result: [GREEN] -> OK

---------------------------------------------


Test name: Tunnels Result: [YELLOW] -> Problems found
Details:

Peer details:
LJN Representative Offline
DylansPC Offline

---------------------------------------------


Test name: Adapters Result: [GREEN] -> OK
Details:

Found adapters:
[Hamachi]
---------------------------------------------

 

If there's a way I can provide more information to help solve the issue, let me know.