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New Contributor

hamachi account is restricted. garasibur@yandex.ru. please help.

hamachi account is restricted. garasibur@yandex.ru. please help.

6 REPLIES 6
LogMeIn Contributor

Re: hamachi account is restricted. garasibur@yandex.ru. please help.

Hi @garasibur

What seems to be the issue with your account?

If you recently purchased a Hamachi license then it can take up to 24 hours to activate.

New Contributor

Re: hamachi account is restricted. garasibur@yandex.ru. please help.

it worked for a long time. it just broke and writes like this.2020-12-10_07-58-08.png2020-12-10_07-57-48.png

LogMeIn Contributor

Re: hamachi account is restricted. garasibur@yandex.ru. please help.

I apologize I cannot read the error messaging there.  Have you tried any troubleshooting steps yet, like a full re-install on the affected operating systems?

New Contributor

Re: hamachi account is restricted. garasibur@yandex.ru. please help.

the problem is not in the operating system, but in the hamachi account

New Contributor

Re: hamachi account is restricted. garasibur@yandex.ru. please help.

the issue is not resolved. I ask to unblock my account, and they tell me to reinstall the operating system. what is the competence of specialists?
LogMeIn Contributor

Re: hamachi account is restricted. garasibur@yandex.ru. please help.

Sorry for the delay.  Please create a case for Customer Support to fully investigate, as we cannot securely handle billing / account problems through this channel: https://support.logmeininc.com/central/help/how-do-i-contact-support