I can't upgrade my subscription status to Premium. At the payment step, I am asked to pay the fare in full, and not to pay extra for the status upgrade. The question is, how do I pay for an increase in the number of connected clients on an existing network? I have a network of 32 clients, and I want to increase it to 256.
Hi Alexey,
We can definitely help you with that, even if you're in the middle of a subscription period. If the steps in this support article are not working, please click the 'Call Support' button at the bottom of the web page: https://support.logmeininc.com/central/help/how-to-change-or-purchase-hamachi-subscriptions-central-...
I have the same problem with upgrading. Instead of paying 127 euros, I am asked to pay the full cost - 179 euros. What should I do
@enjoy All plans are Annual, and should charge your account within 24 hours of your billing request. In some case if you make a plan change midway through the prior plan, you may see a prorated amount instead of the full subscription cost.
Hi
I have a network of 32 clients, and I want to increase it to 256.
I tried to use this instruction, but I can't upgrade my current subscription.
Can you help me with it?