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AshC
LogMeIn Contributor

Re: Double cursor

@MilesBecky  The patch is still finalizing testing, though I believe it's very close to full release. 

bullzeyes23
Active Contributor

Re: Double cursor

Can't wait for the final release. 

raptorman1
New Contributor

Re: Lagging Computer Mouse

I had this issues as well. I turned off the screen blanking option when connected to a remote computer, and that eliminated the issue for me.

Earwig
New Contributor

Re: Lagging Computer Mouse

Can't believe it! This actually worked for me. Un-checked the screen blanking and the mouse cursor became normal.  Thanks Raptorman1 😊

NoName10
Active Contributor

Re: Double cursor

Hello,
I installed today the newest update and the double cursor was hidden at first but when clicked the screen blanking it appeared again, yes I saw a workaround but literally I want to have a solution than this. Is there any update regarding the new version?

bullzeyes23
Active Contributor

Re: Double cursor

Yeah. i have given up hope on these balnk screen and dual cursor problem. Its been months and no fixed unless u uninstall the logmein display driver, uninstall Logmein and restart. The install their "test build" which is yet to be in final version.  The download link should be somewhere in this thread. It works for blank screen and dual cursor issue.

 

to dependent on Logmein for our "work from home" employee. 

JeffDuffy
New Contributor

Re: Double cursor

Hi all,

 

My LogMeIn no longer suffers from the double cursor issue when I turn on screen blanking. I am running 4.1.0.14512 (Nov 11 2021) on the host and 1.3.5282 on the client.

 

Due to the above reports, I am scared to mess with the settings but the issue has been gone since I got my admin to update it on Nov 11.

 

Usernames have been removed in the below screenshots. Top is host and below the client.

HostHostClientClient