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AshC
LogMeIn Contributor

Re: Lagging Computer Mouse

Hello all,

We are investigating the cause of this behavior currently, and should have more information soon. 

 

Thank you for your patience.

materiaigiri03
New Contributor

Double Cursor - Help!

Hi, 

I have two arrows and it is driving me nuts!! How can I fix? Thanks

bgarcia
New Contributor

Re: Lagging Computer Mouse

Any update on this got a few users with this issue. 

Thanks 

JasonLC
New Contributor

Re: Lagging Computer Mouse

Hi

 

Any resolution to this issue yet that doesn't involve removing device drivers?

 

Thanks!

intjohnny
Active Contributor

Re: Lagging Computer Mouse

Are there any updates for this issue?  Many of my clients are experiencing the lagging mouse problem.  Any information would be helpful as I'm paying for a service I can't use.

Thank you.

LISA7934
New Contributor

Re: Lagging Computer Mouse

I'm having the same problem and it's aggravating.  I have 2 mouse pointers at all times when logged in and one is slower than the other.  I also am using windows 10.

ThomCREI-Admin
New Contributor

Re: Lagging Computer Mouse

Hi,

 

Are there any updates to this issue? The IT department at my organization manages our drivers so I am  unable to delete the drivers mentioned above to fix the lagging mouse problem.

Please let us know if there is an update coming to fix this as it has made LogMeIn almost unusable for our staff working from home.

 

Thanks.

Lruff
Active Contributor

Re: Double cursor

That's the solution I found also. Driver LogMeIn.JPG

intjohnny
Active Contributor

Re: Double cursor

How did disabling the virtual display driver fix the problem?  I tried this on a temp machine and it just made the screen blank once logged in.

LISA7934
New Contributor

Re: Double cursor

where is it under device manager? I don't see anything that shows drivers.