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sylvestre
New Contributor

LogMeIn Client App disconnects and quits on screen sleep

I am using LogMeIn Client v. 4.1.6927 on an iMac to connect to  Windows computer at the office.

Since upgrading to Mojave, LogMeIn Client disconnects and quits every time my screen goes to sleep (every 5 minutes thanks to Energy Saver on my iMac).

Every time I wake the screen after it went black, LogMe In session is gone and Client has quit.

Very annoying. This did not use to happen on Mac OS Sierra. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
sylvestre
New Contributor

Re: LogMeIn Client App disconnects and quits on screen sleep

This solved my issue:   

uncheck the "Grey Scale when inactive" box option in Options -> Color Quality -Advanced.  

 

https://community.logmein.com/t5/LogMeIn-Central-Discussions/quot-LogMeIn-Client-quot-is-not-optimiz...

 

View solution in original post

2 REPLIES 2
sylvestre
New Contributor

Re: LogMeIn Client App disconnects and quits on screen sleep

This solved my issue:   

uncheck the "Grey Scale when inactive" box option in Options -> Color Quality -Advanced.  

 

https://community.logmein.com/t5/LogMeIn-Central-Discussions/quot-LogMeIn-Client-quot-is-not-optimiz...

 

Grsacc
New Member

Re: LogMeIn Client App disconnects and quits on screen sleep

Hi,    Where do I find Options?

Thanks,