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venumadhav
New Contributor

Logmein RAM Utilization

We are using Dell Optiplex 5050 and 5060 in my organization.

From last week I am facing an issue with Logmein, that is Logmein is utilizing all of  my RAM its causes my machines are going to crash. That time I am doing force restart or killing the background logmein process after that its working fine for few hours only and again its going to be same.  

I am using 16 GB of RAM and Windows 10 Pro.

I have done few troubleshooting steps like I uninstall and install the logmein application and I have done dell updates, windows updates but there is no use.

 

please help me out of this

 

 

 

3 REPLIES 3
steveob1
New Contributor

Re: Logmein RAM Utilization

I have same issue. Any solution?

steveob1
New Contributor

Re: Logmein RAM Utilization

steveob1_0-1641302559696.png

 

AshC
LogMeIn Contributor

Re: Logmein RAM Utilization

@steveob1  I'm not sure what causes the extra demand on certain hardware, but we are researching the general cause possibly relating to the screen blanking functionality.  Are you able to try disabling the screen blanking function to test further?