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RachelL
New Contributor

Monitors button disappears from Log Me In options Ribbon during remote session

At some point, every day during a remote session, if i've stepped away from my computer, the log me in ribbon (black box with options that includes resolution size etc) looses the button for Monitors.  What happens then is log me in doesn't recongize the two monitors in the office nor on my home screen.  I was able for the past month to restart the computer(s) to get it to reappear.  But today restarting is ineffective.  Please help!