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New Contributor

Mouse on host and mouse on remote are not aligned

The mouse on my remote computer and host computer are all of a sudden not aligned. I can see both the local and remote mouse at the same time and depending on the screen resolution I set it at, they are anywhere from an inch to 8 inches apart. This makes it very difficult, if not impossible to control the session. 

5 REPLIES 5
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LogMeIn Contributor

Re: Mouse on host and mouse on remote are not aligned

@Becca27  Sorry for the struggles there!

 

Could you specify what size the monitor is, what Operating System is in use, and what resolutions you've tried?

New Contributor

Re: Mouse on host and mouse on remote are not aligned

The host monitor is 21" and the remote monitor is 27". I also tried it on my laptop which is 15.5", and it was having the same trouble. A couple hours later it seemed to resolve itsef. 

LogMeIn Contributor

Re: Mouse on host and mouse on remote are not aligned

@Becca27  OK.  Thanks for the follow up.

New Contributor

Re: Mouse on host and mouse on remote are not aligned

I have the same issue the local and host computer not aligned , have tried logging in several times today , no improvement. This has never happened before , suggestions?

LogMeIn Contributor

Re: Mouse on host and mouse on remote are not aligned

@rolfcar   If this change just happened suddenly, I would also consider rebooting both PCs, and reinstalling LMI if needed.  It migh talso be good to check with the PC manufacturer's website for any new drivers you can update.