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Active Contributor

Refund requested

After days tryng to contact LogMeIn at 800-789-375, without anyone answering, to dismiss the automatic renewal, today my credit card has been charged of  euros, more than 2016.

 

euros without any new service requested, with all the same 5 computers connected from 2014 and without any request for aknowledging the price increase...

 

I think it's a non ethical way of conducting businesses, please make a refund and delete my accont.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Active Contributor

Re: Refund requested

Resolved.

3 REPLIES
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Retired LogMeIn Contributor

Re: Refund requested

Hello @mau_rizio,

 

We are sorry to hear that you have not been able to reach our team.  Can you please send me a private message with your LogMeIn ID so we can assist?

 

Thank you








M_LMI is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: Refund requested

I'm in contact with support, it seems that i will receive the refund. Thank you.

Active Contributor

Re: Refund requested

Resolved.