I find that the Sync Clipboard works very erratically. I have a computer onwhich it never works. I have a computer onwhich it sometimes works. And I have a computer onwhich it works reliably. I have been unable to find a solution for this issue.
I have checked whether the option is selected or not, and I have cycled the selection from off to on again.
I have tested different browsers.
I have used the Client.
I have uninstalled and reinstalled the Client.
I do not know what else to do.
I am a user of paid LogMeIn Pro. All of the computers are now running Windows 10 Pro.
I have the same problem. Clipboard stops working after a few minutes connected. I have to end my remote session, close the Pro Client completely, and start everything up again. I never know whether or not the Clipboard is working, so I end up pasting numbers that are wrong (from my side, not the remote computer), and making big mistakes. This is a major waste of time, and the source of a lot of errors.
Hey, Matt... Just got off the line with tech support. The workaround is this: if you are using keyboard shortcuts to copy (Ctrl-C), hit the C two or three times, instead of just once, to give the clipboard time to load what you are copying. If you are right-clicking and choosing copy, you should not have the problem at all. I wouldn't know, though, because I never use right-click to copy.
I fear the issue is that they don't know why it doesn't work, thus there is no solution. They may not be able to replicate the issue and cannot then diagnose it.
...or they just don't care.
@SysAdminAXS I am sorry for the frustrations.
Could you confirm the software version installed there, and upon what operating systems that cannot share the clipboard? Have you already called into support to create a case for this problem?