Text printing upside down when using remote printing

[sebastianmejia]

Hello,

I've got a customer complaining that some Excel spreadsheets, when he prints remotely, the text shows upside down. It seems to happen only with Excel, when he prints from Outlook it's ok.

He uses an HP LaserJect P3015n on the client machine.

Any ideas?

Thank you!

[AshC]

Hi @sebastianmejia

Did you already create a custom printer driver for this client, on the Host side?

Reference guide: https://support.logmeininc.com/pro/help/troubleshooting-remote-printing