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New Contributor

how to cancel logmein subscription

Hey does anyone know how to cance logmein account

4 REPLIES 4
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New Contributor

Re: how to cancel logmein subscription

I have tried to cancel my subscription, but there is no way to do it on line and if you call support which is recommended you cannot get through.  This cant be legal makinging it so hard to cancel a sunbscription

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LogMeIn Contributor

Re: how to cancel logmein subscription

Hello, we have Customer Support agents standing by during business hours should you need to place a billing request.

 

If you can't get through, please let us know the phone number, experience, and date/time frame you called so we may check the accuracy of support lines. 

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New Contributor

Re: how to cancel logmein subscription

The support line rings out constantly, just tried now, and then cuts off, how do I cancel an auto renewal as I only requested1 year subscription? Very sneeky and surely not legal!

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LogMeIn Contributor

Re: how to cancel logmein subscription

@louisecook  What number did you dial, and at what time exactly?

 

If necessary you may also create a support ticket through the support site itself:  https://support.logmeininc.com/central/help/how-do-i-contact-support