Application crash when I accept to share my screen

[EmmanuelR]

Hi,

When a person want to give me the hand to share my screen, the application crash when I accept the invitation (is closing without any message).

In the log file I only have this trace : "Critical - UI - createDIB: CreateDIBSection failed."

I'm using Windows 10 64bits.

Can you help me to solve this problem ?

Thank you in advance.

Regards,
Emmanuel

[Archie82]

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@EmmanuelR wrote:

Hi,

When a person want to give me the hand to share my screen, the application crash when I accept the invitation (is closing without any message).

In the log file I only have this trace : "Critical - UI - createDIB: CreateDIBSection failed."

I'm using Windows 10 64bits mywegmansconnect.

Can you help me to solve this problem ?

Thank you in advance.

Regards,
Emmanuel

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Same thing is happingin with me.