cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
New Contributor

Compatibility with Remote Desktop Connection

Hi,

 

If I connect to my computer using Remote Desktop Connection, disconnect, and then try to reconnect later using LogMeIn, I briefly see the welcome screen of my computer, and then my computer crashes and requires a hard restart. Does anyone know how I can properly use the two connection methods?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Retired LogMeIn Contributor

Re: Compatibility with Remote Desktop Connection

Welcome to the Community and thanks for posting!

 

Due to the way that Microsoft implements Terminal Services, using its built-in Remote Desktop feature in conjunction with LogMeIn is not recommended.

 

Regards,

Tramaine David
User Services Rep
LogMeIn, Inc.

View solution in original post

3 REPLIES 3
Highlighted
Retired LogMeIn Contributor

Re: Compatibility with Remote Desktop Connection

Welcome to the Community and thanks for posting!

 

Due to the way that Microsoft implements Terminal Services, using its built-in Remote Desktop feature in conjunction with LogMeIn is not recommended.

 

Regards,

Tramaine David
User Services Rep
LogMeIn, Inc.

View solution in original post

Highlighted
New Contributor

Re: Compatibility with Remote Desktop Connection

Thank you!

Highlighted
New Contributor

Re: Compatibility with Remote Desktop Connection

You can use Remote Desktop Services group policies to control the configuration and performance of RDS hosts and published desktop and application sessions UPSers.