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New Contributor

Error: The trust relationship between this workstation and the primary domain failed. (1789)

How can I resolve this error?  I have  " Allow Remote Assistance connections to this computer" turned on.

1 ACCEPTED SOLUTION

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Retired LogMeIn Contributor

Re: Error: The trust relationship between this workstation and the primary domain failed. (1789)

Hello wz,

 

Thanks for the question. The problem appears to be with the workstation authenticating your username/password with the domain controller. Here's a Microsoft KB Article on this issue that may help: http://support.microsoft.com/kb/162797

 

If you still need assistance, you can always contact our support directly

 

https://secure.logmein.com/contactus

 

Regards,

Kevin Watson
Technical Support Representative
LogMeIn, Inc.
Email: kwatson@logmein.com

View solution in original post

2 REPLIES 2
Highlighted
Retired LogMeIn Contributor

Re: Error: The trust relationship between this workstation and the primary domain failed. (1789)

Hello wz,

 

Thanks for the question. The problem appears to be with the workstation authenticating your username/password with the domain controller. Here's a Microsoft KB Article on this issue that may help: http://support.microsoft.com/kb/162797

 

If you still need assistance, you can always contact our support directly

 

https://secure.logmein.com/contactus

 

Regards,

Kevin Watson
Technical Support Representative
LogMeIn, Inc.
Email: kwatson@logmein.com

View solution in original post

Highlighted
New Contributor

Re: Error: The trust relationship between this workstation and the primary domain failed. (1789)

This response is lacking.  Sure, doing what you advise solves the problem temporarily, but I have host workstations that I have to apply this solution to DAILY.  Surely, there is some bug in LMI that causes this, because when using the workstation on-site it never loses its relationship to the domain.