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sv5
GoTo Contributor
GoTo Contributor

Official LogMeIn Rescue Information: Rescue Mac Applet & macOS Mojave (10.14)

There are two known issue related to the Rescue Mac Applet when used under the new macOS Mojave (10.14):

-    After a reboot of the customer’s device, the customer needs to enter their OS credentials even when the Applet is running in Mac Daemon mode.

-    MacOS Mojave notifies users that the Rescue Applet is not optimized for the latest macOS version.Both issues are expected to be solved by the 64-bit rescue Applet version to be released soon for Beta testing.

2 REPLIES 2
Shyamsm
Visitor

Re: Official LogMeIn Rescue Information: Rescue Mac Applet & macOS Mojave (10.14)

We to have the same issue, Did we have any timeline or ETA for the 64 bit Applet

sv5
GoTo Contributor
GoTo Contributor

Re: Official LogMeIn Rescue Information: Rescue Mac Applet & macOS Mojave (10.14)

Hello @Shyamsm !

Currently the 64 Applet is only available on our Beta site. You should enter the PIN code on this site:
https://beta.logmeinrescue.com/Customer/Code.aspx

The QA has found some minor bugs in the applet and I cannot tell any exact ETA yet, but I would say soon.