win 10 can't using LAN connect with other computer but WIN7 OS can use

[itsoftware]

Dear support,

When use logmeln connect with Win10 OS alaways can't work,but when connect with Win7 OS is ok.

Could you give me some solution with this issue.

TKS

[sv5]

Hello itsoftware

Thank you for the feedback.

There are some requirements of the Connect on LAN feature.
Please read our manual on page 30-31:
https://secure.logmeinrescue.com/welcome/documents/pdfs/rescue_tech_console_userguide.pdf

Some of the Windows 10 updates restore back those settings to default

Usually the remote registry service is stopped or disabled after a recent windows update. It should be started manually or automatically.

I hope it will help you!

Regards,
Sandor