I have been trying for days to cancel my subscription, which is up for renewal in a few weeks. It seems I can only do this by phone. However the phone number available for the UK for this purpose won't connect - I have tried it several times over several weeks from different phones and locations. The long distance number provided muted my phone so I could hear but not be heard. The links all seem to be out of date and no longer referring to rxistent pages. It is frankly Kafkaesque. I cannot canel because I cannot talk to anyone. I am wasting a lot of time on this. Can someone help me?
You can go to our support site and send an email so it's in writing -
The phone numbers are there too bottom right of the page. Make sure to give them the main admin email of the account
I apologize for the support difficulty.
Please click my Community name to send a private message confirming your phone contact and Pro account email address for a follow up from Customer Support.