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KYM
New Contributor
Posts: 1
Registered: ‎02-17-2017

Cancel my Subscription

Dear LogMeIn Support!

I would like to cancel my account and unsubscribe the services for this year. The prices have gone to high.

Logmein sent me an email telling me they were going to renew it automatically and the only way to unsubscribe is by phone, which is very annoying. The problem is that phones numbers are not working, so i can´t do the unsubscription, and soon you are going to charge me the annual subcription to my credit card, and the amount charged is not little...

 

Please, i need a solution for this, and not by phones that wont work (numbers are invalid or never answer)

I´m in Chile by the way.

 

Thank You Very Much.

Best Regards,

LogMeIn Contributor
Posts: 14
Registered: ‎01-31-2017

Re: Cancel my Subscription

Hello,

 

Can you private message me your LogMeIn ID, and I will look into this for you?

 

Thank you,

 

Dylan





Dylan is a member of the LogMeIn Community Care Team.
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