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Posts: 1
Registered: ‎02-13-2017

Refund + Auto renewal cancellation

[ Edited ]

Hi,

After many days tryng to contact LogMeIn at 800-789-375 (Italy), without anyone answering, to dismiss the automatic renewal, today my credit card has been charged of Euros.

It's so much for me, without any new service requested.

I have the same 2 computers connected from 2/2014 but the prices increased from  to  euros!!

 

I think it's a non ethical way of conducting business, please I'd like to request a refund and to delete my account.

 

Thanks in advance

 

ticket #5176212