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New Contributor
Posts: 3
Registered: ‎02-07-2017
Accepted Solution

Refund requested

[ Edited ]

After days tryng to contact LogMeIn at 800-789-375, without anyone answering, to dismiss the automatic renewal, today my credit card has been charged of  euros, more than 2016.

 

euros without any new service requested, with all the same 5 computers connected from 2014 and without any request for aknowledging the price increase...

 

I think it's a non ethical way of conducting businesses, please make a refund and delete my accont.

 

 

Posts: 115
Topics: 0
Kudos: 45
Solutions: 4
Registered: ‎11-14-2014

Re: Refund requested

Hello @mau_rizio,

 

We are sorry to hear that you have not been able to reach our team.  Can you please send me a private message with your LogMeIn ID so we can assist?

 

Thank you








M_LMI is a member of the LogMeIn Community Care Team.

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Highlighted
New Contributor
Posts: 3
Registered: ‎02-07-2017

Re: Refund requested

I'm in contact with support, it seems that i will receive the refund. Thank you.

New Contributor
Posts: 3
Registered: ‎02-07-2017

Re: Refund requested

Resolved.